2023 UEIL Congress Cancellation & Exchange Policy


Dear Delegates,

We are pleased to welcome you to the 2023 Congress and look forward to your participation. As you prepare for this exciting event, we would like to provide you with the following information regarding our Cancellation and Exchange of Ticket policies. These policies are designed to ensure a fair and transparent process for all participants, while also taking into consideration unforeseen circumstances that may arise. Please take a moment to review the policies carefully, and do not hesitate to contact us with any questions or concerns. We wish you a successful and enjoyable Congress.

Cancellation and Reimbursement Policy for the 2023 Congress:

In the event delegates are cancelling their participation, delegates should be aware that:

  1. Cancellations before April 30th, 2023 will be entitled to a full reimbursement of their attendance fee.
  2. Cancellations before May 10th, 2023 will be entitled to a 50% refund of their attendance fee.
  3. Cancellations made after May 10th, 2023 are not entitled to a refund, except in the case of a health emergency or other crucial eventuality. In such cases, delegates are encouraged to contact the Secretariat at info@ueilcongress.org for a case-by-case assessment of the situation.

UEIL will send a credit note to the delegates on 1, 2 and 3.

Exchange of Tickets Policy:

A registered delegate unable to attend the Congress may exchange the ticket under the following conditions:

  1. The registered delegate must inform the Secretariat at info@ueilcongress.org no later than May 22nd, 2023, providing the full details of registration for the new delegate who will be replacing them.
  2. Please note that for exchanges made before May 10th, 2023 the UEIL Secretariat cannot guarantee that the new delegate will receive a printed delegate badge. In such cases, a hand-written badge will be provided to the delegate.”

There are no extra costs involved.

Last minute registrations

For late registrations, meaning after the 10th of May, an extra 20% of the ticket picked will be added to the price.

We are looking forward to welcoming you in Manchester!

Kind regards,

The Secretariat

UEIL Newsletter and communications